Infosys — Stuck with Final Settlement PF transfer

I’m writing this email feeling helpless, I have been trying to get this done since last one year for my PF transfer, I’m not able to login neither able to change my email address in alumni portal whatever I’m trying it’s giving me an error no matter whichever email address I try, I don’t have any other email address to try with it’s very obvious there’s something wrong with the portal!
Please help or give me any contact to reach out to.