Address: New Delhi, Delhi, 403204 | Website: inkgrid.com |
Ordered Winner Study Table and Chikako Storage Cabinet from Inkgrid.com by paying Rs. 7920 through PayTM. Received message from Inkgrid saying: Your order is successfully confirmed. Thanks for the payment. The next day when I tried to track the order, failed to find tracking facility online. When I googled got a shock of my life as there were many sites saying Inkgrid.com is a fraud. When I called the customer support number, I was assured that my order No. 278680 booked on 14 Mar 17, 11:47 p.m would be processed by 21st March and I will start receiving messages for manual tracking of my Order. After 21st March when I tried calling, no one picked up the call, inspite of repeated calls. So I emailed to the customer support email id. I promptly received a reply saying: Dear Customer,
Thank you for writing to us.
We Have Noted Your Request. Someone From Our Team Will Be Contacting You Within 2 Hrs.
We appreciate your patience.
However no one called me back. Luckily on 24th March when I called from another number, I was politely told that the website was not working. Today when I tried calling, again there was no response. Though I am sure that this is a fraud company, I do not want to leave them in peace, as there is someone operating the customer care number 9999.132.132 by the name of Abhinav Srivastava who also has a LinkedIn account. The user of this number can be tracked and charged for fraud and cheating endless number of customers online. Today, most surprisingly, when I tried to open this website it is refusing to open, giving a message: BAD GATEWAY. Through this complaint I hope to be refunded my money.
: Was this information helpful? |