[Resolved]  Intellipaat — False marketing by promising 24*7 support

Website: intellipaat.com

Do not trust this company. While buying the Hadoop's course they promise everything you ask for like 24*7 support, they respond to the issues and such stuff. ' 24*7' means someone will be online(non-technical person) on chat and if you have any questions all that person does is will ask your email id and phone number that's it. Then you keep waiting for days or months (if you forgot to follow-up) . They only work on India time zone.
If you send queries via email they don't even read the entire email and keep asking same questions again and again. At times they just google something and reply.
When you don't hear from them for a month or so and ask refund then they are ready to resolve your queries.You can never reach anyone from the managment team except support team. No wonder they ask you to pay in full so you are stuck with them.

If you can't deliver what you promise, stop stealing people's money by false marketing. We are students and our time and money do have some value.
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Jul 30, 2017
Complaint marked as Resolved 
Deepak worked on it to resolve the issue.
Intellipaat customer support has been notified about the posted complaint.
 
4 Comments

Comments

Hi ssj3,

Apologies from Intellipaat. We are not able to identify your identity as your real name is missing. Can you please help me with your registered email id and order no so that i can understand exactly what problem you are facing ?
Can you please help us with your email id and order details to look into the issue as we are still not able to see any support ticket from you.

Regards,
Intellipaat Team
ssj3's [Complaint's author] reply, Mar 29, 2017
I already replied to your 24 March post asking your contact details so i can email you the details you are asking for.

Thanks
Shital
Hi [censored]al,

Thanks for the reply. Deepak from support will reach out to you and help you on this issue
Hi [censored]al,

Your issues is resolved appreciate if you can mark this resolved.

Regards,
Deepak

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