[Resolved]  Intellipaat — very poor in customer response, course materials, customer support

Address: Bangalore, Karnataka
Website: intellipaat.com

I joined for Hadoop Testing on 03/11/2016. I faced many issues. Kindly dont join here.
1. I want to join instructor mode but counselor told first join self paced then it will upgraded to instructor mode, still its not. When asked about that Not even a proper reply i got and ended with controversial replies from them.
2. Even In self paced all the materials are incomplete. After repeated followup mails and calls, got it updated after nearly 15 days.
3. Recently Asked the support team to arrange for a interaction with tutor in hadoop testing related. Its been 3 weeks they havent arrange it not even considered it.
4. In start my name in mails was stating wrong name. I saw that and changed it. I informed to the team to send mails in new name. I sent a seperate mail for name change and even i asked them in other mails trail also. But till now they havent changed it and still sending mails referring to my old name. Even after repeatedly asking them they are not updating it.

The namesake support team doesnt do anything. They will give more high promises, its just for attraction.
I just wasted my money, time on joining here. I believed i will get a good start in hadoop through Intellipaat. My belief was wrong. They cant even prove they are worth for it.
Was this information helpful?
No (0)
Yes (0)
Mar 1, 2018
Complaint marked as Resolved 
Intellipaat customer support has been notified about the posted complaint.
May 15, 2017
Updated by Sridar.Ram
Its nearly 90 days after Complaint registered here and Intellipaat been notified. Still no action on anything.

Recently got a call from Intellipaat regarding this complaint. That guy suggested that he will provide Instructor mode on free of cost and kind of forced me to change this complaint as resolved. I said i have some doubts call me later. Still haven't got any call. Later understood this also tactics, just to close complaint without resolving the issues.
Verified Support
Jan 24, 2018
Intellipaat Customer Care's response
Sorry to hear that you had an issue. I understand the issue has been resolved and if you still have any concern please drop an email to [protected]@intellipaat.com

Thanks
intellipaatsupportteam
Verified Support
Jan 29, 2018
Intellipaat Customer Care's response
Sorry to hear that you had an issue. Hope your issue has been resolved and if you still have any concern please drop an email to ankit.[protected]@intellipaat.com

Thanks
Ankit
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Intellipaat
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    75%
    Complaints
    345
    Pending
    51
    Resolved
    236
    Intellipaat Phone
    +91 70 2237 4614
    Intellipaat Address
    Khykha Court, 1st Floor, No.5, I Cross, Madiwala, Hosur Main Road, Bangalore, Karnataka, India - 560068
    View all Intellipaat contact information