International Institute Of Fashion Technology [Nift] — payment failed for entrance but not refund my money after writing 3-4 complaints

Address:New Delhi, Delhi
Website:nift.nic.in

Dear sir

Recently i paid a fees on 29 december 2017 for entrance exam of national institute of fashion technology (Nift) of ₹1500 by citruspay wallate
This payment is failed but money deducted from my wallet i did not received any refund.
I write many complaints but no one giving me proper answer.
Transaction id 1044711 this id recived on citruspay app
Other transaction id recived on mail is
Ctx[protected]
Transaction held on[protected] at 3:54 pm using citruspay application
And after payment failed i pay using net banking beacause it was a last day for application, please redund my money as soon as possible
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    International Institute of Fashion Technology [NIFT] Phone
    +91 11 2654 2100
    International Institute of Fashion Technology [NIFT] Address
    NIFT Campus, Hauz Khas, New Delhi, Delhi, India - 110016
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