[Resolved]  Intex Mobile / Intex Technologies — Complaints against kripalu service center at allahabad u.p.

Address:

Allahabad, Uttar Pradesh, 211006

Sir,
I have purchased Intel aqua 4.5e mobile in April 2016. Now its touch pad is not working properly. When I went to kripalu electronic which is your authorised service centre at allahabad (u.p.). They said that the problem against not working touch pad is insertion of water in your mobile and they demand me 800 Rupees for replacement of touch pad. However my cell phone is in warranty period.
Sir I use my mobile and a group of water never inserted in mobile. When I said them this fact, they said that, I may be happened when u use your mobile after handwash. And they denied to accept my request. And they said, your mobile only cured if you paid called money.
Sir I protected my mobile by back cover and screen guard from first day. It is not understood as to why they said so without open my mobile. I am at about 50 minutes in that service centre. During 50 minutes, they demand at about 5 person about money for citation of their mobile.
Sir, this matter takes seriously because this misbehaving of your customer care centres made customer unfaithful in your company.
Sir I humbly request to you to take this matter seriously and take action accordingly.

Regards
Raghvrndra Singh
[protected]@gmail.com