Comments
Like I have already mentioned in my post, I have already submitted the device in Jammu service centre.
And as already mentioned, I am not going to use a defective device with unlimited defects even if it is repeatedly repaired by your company. I did not purchase a brand new mobile phone to get it repaired within a month.
As a company whose dealing in such products, you should be well aware that once an electronic device is opened and repaired, it loses a chunk of its life. And sorry, but I don't have time to keep going to the service centre and keep getting a newly purchased device repaired over and over again.
I need a replacement and if your company can't replace the phone, be courteous enough to give me a full refund.
Lastly, I have to mention that this was the very first time that I purchased a product from your company, and honestly, this was my biggest mistake. I'm never going purchase any product from Intex ever again
and will make sure none of my family members, relatives and acquaintances do so too. Word of mouth is sufficient these days.
Jobsheet no.[protected]t001
And as already mentioned, I am not going to use a defective device with unlimited defects even if it is repeatedly repaired by your company. I did not purchase a brand new mobile phone to get it repaired within a month.
As a company whose dealing in such products, you should be well aware that once an electronic device is opened and repaired, it loses a chunk of its life. And sorry, but I don't have time to keep going to the service centre and keep getting a newly purchased device repaired over and over again.
I need a replacement and if your company can't replace the phone, be courteous enough to give me a full refund.
Lastly, I have to mention that this was the very first time that I purchased a product from your company, and honestly, this was my biggest mistake. I'm never going purchase any product from Intex ever again
and will make sure none of my family members, relatives and acquaintances do so too. Word of mouth is sufficient these days.
Jobsheet no.[protected]t001
Intex Technologies Customer Care's response, Nov 3, 2017
Verified Support
Hi Anisha, We’re checking this with the service team and the needful will be done for you at the earliest. Kindly allow us 24-48 hours and we'll get back to you. Please wait.
Regards | Team Intex
Regards | Team Intex
Hi Anisha, You can collect the handset from the service centre.
Do reach out to us if you need any further assistance.
Regards | Team Intex
Do reach out to us if you need any further assistance.
Regards | Team Intex
34%
Complaints
2004
Pending
0
Resolved
667
A 61, Okhla Industrial Area, Phase - II, Delhi, Delhi, India - 110020
Kindly submit the handset at the service centre and share the job sheet number with us. We'll get the needful done for you on priority.
Regards | Team Intex