[Resolved] Intex Mobile / Intex Technologies — pathetic service
A
arjunk2
from Riasi, Jammu and Kashmir
Address:
Jammu, Jammu and Kashmir
I hav bought intex tower speaker model no it12001 but just after using them for 3-4 hours they stopped working... Completely turned off... I tried everything but nothing worked then i contacted intex service centre jammu they said a service man would come to your house and will the speakers but the service man came after 4 days on[protected] to my house... Then he opened the speaker and i was also with him he has taken out the fuse and i asked him is the fuse working he said no its broken nd.. Then he directed the circuit nd the speaker started working then after some time i dont know what he did but the speaker again stopped working and smoke also came out of the speakers i asked him what happend he said the transformer of the speaker got burnt nd now we hav to put the new transformer but i aksed him that the speaker was working wht happend he said no the transformer is already burnt i said ok i need to get the speaker working.. Get new transformer he said it will arrive on[protected] i said ok... On[protected] i called him again he said sir when ur tranformer will come u will get a call and today is[protected] i was calling him since morning he said i wil come today and will fix your speaker now its 2:19 pm i called him he said the transformer arrived is not that which fits your speaker and further he said you hav to wait some more days... I know he is making me fool by making excuses plz take some action.
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Aug 8, 2021
Complaint marked as Resolved
Intex Technologies customer support has been notified about the posted complaint.
Hi Arjun, We're sorry for the unpleasant experience.
Kindly fill in the following complaint form and submit your details. We'll check and get the needful done for you.
Register your complaint here : http://bit.ly/2As7ndt
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Regards | Team Intex