Intex Technologies — Very bad service... Only lost money. | |||
I have purchased a mobile cloud swift 4g from online snapdeal. By cash rs 6600/-vide their invoice no. S374eb/15-16/75877 dated 10/01/2016. But it fails to touch problem. Then i went to the service center mobitech solution raipur. On 16.06.2016 there one technician tested the mobile and agreed that the touch of the mobile is in problem and it could be rectified only at head office at delhi and also informed me it will take 15 days. So i handed over the mobile and they gave me a job sheet (Currently jobsheet number is not avileble) no. — dated 16.06.2016. But no response till date. 15 days back the in-charge of the service center one mr nikhil informed me instead of repair the phone, a new mobile may be supplied to me within one week as per message received from delhi. But in spite of repeated phone calls. And messages sent to service center no response to me. So i am in mental worry. Even i invest rs.8000, for my own use to make calls and receive calls and sending and receiving messages all are spoiled. Hence i request a sum of rs 155000/-one lakh fifty five thousand may be given as compensation. Please do the need ful.. Was this information helpful? | |||
Intex Technologies customer support has been notified about the posted complaint. | |||
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A 61, Okhla Industrial Area, Phase - II, Delhi, Delhi, India - 110020
my self ankur agrawal. contact number [protected]. i bought a mobile via snap deal online. brand name is intex. model cloud swift 4g. IMEI number is [protected]. we are facing a touch problem with this phone. and submit phone in intex service center raipur (mobitech solution) first time on 19apr 2016 and 2nd time 16june 2016. but touch problem not solved. phone not repaird and not return. very bad expriance with this phone (intex) and brand also. not responsible.
mobitech solution(raipur) contact number :[protected], [protected]
intex consumer help line number:- [protected]