Ion Exchange India — not providing service after regular follow up and even after escalation

Address:	400701
Website:	www.i-on.in

I am using ion broadband, and from last few days its became a headache for me to deal with them. Neither ticket creation helped nor escalation. Moreover, they are just closing the tickets without taking our consent.
Working in it, i do work from home. But past few days made a lot of inconvenience and i need the compensation in full as its not the first time such issue is happening. Few month back same issue persist for nearly 10days due to lack of knowledge of the technician visiting the location.