Ion Exchange — Zero b bad service quality - denial for doing last service

Website:

www.zerobonline.com/services.php

Subject: AMC/ICCR No: 642631/customer Id: 0508

I have got AMC for my Zero B RO (7 litres capacity) on 29th April 2011 for 4 years. As per this AMC contract we suppose to get 16 services.
But I have received 15 services in which 6-8 services was just happened only for inspection there was no part changed and no proper services
happened. I am expecting at least one more service to happen but service center is denying to take that.

I have escalated to its escalation team from level 1 to 4. But there is no response yet. It also shows adamant behavior of service center and there is no resolution plan from escalation team to resolve the issue.

I would appreciate if you can do needful to resolve this issue.

Please call me at my mob: +91 [protected] for any clarifications.

Thanks and regards,
Ashish
Bangalore