IRB Infrastructure — Double toll charge taken for a single journey

Address:

IRB Complex, Chandivli Farm, Chandivli Village, Andheri, Maharashtra, India - 400072

ON Sunday 19/12/2021 @ 17:49:14, I crossed Talegaon toll Coming from pune to Panvel. I was charged Rs 270 at Talegaon toll (MAHARASHTRA) by cash, as my vehicle had breakdown i had to Tow my scorpio by towing vehicle where i paid toll charges of both vehicles by cash as the toll collection boy told that your fast has low balance even though account was having sufficient balance attached is the receipt. After 17:50:33 mins I received message from ICICI Bank for my ETC tag TRIP No. [protected] that Rs 203 are charged and debited from my account. The person on the toll counter was completely aware that I have paid the amount in cash and though he had deducted amount from ETC Tag. Attached are the photos of cash receipt as well as text message from ETC account.

Regards,
Firoz Patel
Email: [protected]@gmail.com
Mobile: