[Resolved] IRB Infrastructure — Much more traffic at surajbari toll gate

solanki vaishali

from Bhavnagar, Gujarat

Address:

Kutch, Gujarat

Goverment have installed new card to st bus to pay but this card not working so fast at it shoul be. Sometimes conductor has to pay in cash also. So its time consuming process. Always have to wait approx. 15 min to pass this tallgate. Please give seperate line to st bus to pass surajbari tall gate. Always getting late at job only due to slow process of this tallgate.

Was this information helpful?

No (0)

Yes (0)

Aug 6, 2021

Complaint marked as Resolved

IRB Infrastructure customer support has been notified about the posted complaint.

Verified Support

May 06, 2017

IRB Infrastructure Customer Care's response Dear Ms.Vaishali,

Greetings,

This is in response to your complaint received through an email via ‘Indian Consumer Complaints Forum’ dtd: 04.05.2017 relating to inconvenience caused to you at Surajbari Toll Plaza at Gujarat.
The said Toll Plaza are not operated by us. The subject matter is not concerned with any of our projects and as such we regret our inability in addressing your grievance.
You are advised to kindly take up the matter with Concern Authority.
Assuring you of our best services at all times.
Thanks & Regards,
Nitin V Bansode
Head Toll Operations
IRB Infrastructure Developers Ltd,
nitin.[protected]@irb.co.in