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Dear sir/ Madam, I have applied for fastag on-line customer I D no. 10946780 in favor Dr Kunal Jain on 09/12/2018. As the rc wasn't readable they advised me to reload the rc copy . I did it approx 20 time readable RC copy. But again and again they are sending me the same message to reload the RC . Sir now I can't reload my RC any more and I have purchased fastag from the local agent with in 20 ms. Please help me to refund my amount. As the customer care representative are of no use. Thanks Dr. Kunal Jain [protected]
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+91 22 6640 4220
IRB Complex, Chandivli Farm, Chandivli Village, Andheri, Maharashtra, India - 400072
I am a frequent user of NH in Tamilnadu especially uses the route Pondicherry to Chennai.
In response to our PM sir's call for digital India I purchased the FASTTAG pass. i was promised that there would be a dedicated line for the holders of FAST TAG passes, But till date There were no separate lanes for FAST TAG.
I find it very hard to cross the Toll Plazas, as the Travellers not bothered to follow the lane and even the staffs show no sign of supporting/ Controlling the Lane.
The Staffs recruited at the PARANUR TOLL are very rude and misbehave like Rowdies.
The Staffs are neither trained nor equipped to a standard.
And everyday its verry horrible to cross the TOLLA PLAZAS located at PARANUR AND ATHUR.
Till this is done I see no advantage of having the FAST TAG pass, in fact it appears to be a disadvantage.
Thanking you in kind anticipation of an early reply assuring of strict remedial measures.
Thanks and Regards
M.Canessa Radja M
[protected]@gmail.com