IRB Infrastructure — rude behaviour and abusive language of kokapet toll plaza exit

Address:Hyderabad, Andhra Pradesh, 500008

I am a regular user between kokapet point and patancheru point on orr hyderabad. Today(30.01.19)evening at around 5.25pm we had an unpleasant situation at kokapet exit. The attendant at the toll plaza picked up a quarrel with other user causing inconvenience to others. He failed to clear the traffic nearly 10 mins resulted missing an important business appointment with a corporate client.Though there is a second gate available he refused to clear the traffic and inturned he abused us by using unparliamentary expressions. In this connection I request you to take a stringent action against the erraned employee.The pic of the attendant and exit slip are attached for your reference and necessary action.
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Feb 02, 2019
Updated by Bandaru@10
Not yet resolved... please resolvey complaint
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Had similar experience at Kokapet. We were in a hurry and went into the fast tag lane and our car has fast tag. Some times the fast tag does not work. We tried changing more than 10 times and placing it inside outside and different places on the windshield but still many a times it wouldn’t work. Most of the places where they have these little handheld scanners and it works. Kokapet doesn’t have these scanners and when my fast tag was not working the guy even though he can with a click of a button can give the slip, but adamantly replied that I have to go to next lane where the tab can be given. We argued that we have a fast tag and he carelessly replied so what and started arguing whose problem is it. When asked him to tell his name he did not reply and says he will not tell his name do whatever you want to do. Just didn’t want to create more ruckus for the people behind, I left. This was on 16 mar 2022 at around 9:20. Hope you will take action against such rudely behaving operators. I travel a lot on ORR my daily average is 100 kms per day and I rarely see anyone this rude. But this guy was was out of my understanding.

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