[Resolved] IRB Infrastructure — speed breakers at shirsad phata and new khaniwade toll naka

Shruti Raut

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra

We appreciate the govt decision to construct new over bridges at nalasopara and shirsad phata. For the purpose the main road is blocked and a narrow service road is provided causing heavy traffic jam on both the sides. Over and above number of speed breakers r facilitating more and more traffic jam. its a responsibility of the contractor to ensure smooth hasel free traffic and hence must provide good service road and should remove speed breakers forthwith. hope ur new toll naka with new technology will give relief tto toll payers Without wasting their valuable time in a queue. Here again Irb hv put 5 speed breakers which will definitely create a traffic jam. So ur purpose of advanced technology toll naka is totally defeated. The big structures itself spears abt a toll naka and hence no speed breakers r requires. Request to remove them immediately. We will be happy to enjoy hurdle free ride.

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Aug 6, 2021

Complaint marked as Resolved

IRB Infrastructure customer support has been notified about the posted complaint.

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IRB Infrastructure Customer Care

from Pune, Maharashtra

Verified Support

Dear Sir/Madam,

With reference to above email, we would like to inform you that the traffic has been diverted over service road for taking up the construction o[censored]nderpass at Srishat Phata & Pelhar. The diversion & adequate safety measures have been provided as reviewed by the Independent Consultant appointed by the National Highways Authority of India. The speed breakers are provided in diversion road as the instructions of local traffic Police keeping the safety point of view and control the traffic at junction.

The speed breakers at new Toll Plaza locations are also as per good industry practice to slow down the vehicles at toll plaza keeping the safety in view of the workers as well as commuters to approach in toll lanes.

We assure you best of our services.