Subjected order is for vehicle NOC and it's over 6 months and work not complete yet.. Customer service is unreachable and un responsive over phone and email..No one is interested is getting the work done except ofcourse the customer
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ItzEazy.com customer support has been notified about the posted complaint.
Order delivered long back on 7th oct 2022. Find attached screenshot for reference .
We do not authorise third party complain site like this to handle our complains . We are writing just to counter the wrong and one sided narrative. We handle more than 10k orders every month. the number of complain on this site like this is not even 0.1 %. So, it does not represent actual picture. Also we are in tough Govt. documentation segment . Some time work gets delayed due to improper document or sign mismatch . But with time that also gets resolved .
To handle we have well defined ticket system, support number. Also all our customers get a dedicated relationship manager.
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We do not authorise third party complain site like this to handle our complains . We are writing just to counter the wrong and one sided narrative. We handle more than 10k orders every month. the number of complain on this site like this is not even 0.1 %. So, it does not represent actual picture. Also we are in tough Govt. documentation segment . Some time work gets delayed due to improper document or sign mismatch . But with time that also gets resolved .
To handle we have well defined ticket system, support number. Also all our customers get a dedicated relationship manager.