[Resolved]  Ixigo — Payment complete but Booking failed.

Address:#432 gali number 21 jujhar nagar Mohali Punjab near 39 west., RK Furniture House, Sector 122, Chandigarh, Chandigarh - 160055

Hi Team,

Date of incident - 6March 2024.

Description - I book two tickets from Chandigarh to Meerut but one transection is failed. Due to this I make third payment of 305 rupees. Second payment was failed. You can check my transection history in given screenshot.

Resolution - Please refund my 305 rupees due to failed transection.

Thanks

Himanshu Kashyap..
+1 photos
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Apr 13, 2024
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Verified Support
Mar 12, 2024
Ixigo Customer Care's response
Hi there, please write to us at [protected]@ixigo.com for assistance as we are unable to locate your details
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