[Resolved]  Jabong.com — 9 footwears not delivered

Address:Ghaziabad, Uttar Pradesh, 201014
Website:www.jabong.com

I raised a request with jabong for 9 footwears of brand carlton london costing rs 9500inr. (Prepaid order)
However when i received the packet it had some different stuff (A denim top costing rs 700inr) in it & they were claiming that i have received my 9 footwears.
When i raised a complaint for the same they said they will check there cameras and blah blah things and registered a complain id
However after 2 days they said that they have delivered the packets from there end.
It is a big scam from there end, they have kept my money & my footwears too. Giving me a loss of 9500inr
It is such a big irresponsibility from there end that they have not delivered me my packet & not even ready to give me refund
They have transferred the case to risk department and again came with same resolution which is 100% not acceptable as i have not received my products

They are thiefs.. They do this with orders of big amount
So i would like a register a complaint against them
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Apr 22, 2018
Complaint marked as Resolved 
Jabong.com customer support has been notified about the posted complaint.
Verified Support
Mar 22, 2018
Jabong.com Customer Care's response
Hi,

We've raised an investigation for your concern and asked the team to follow up with you to discuss this further. You will be contacted soon.

Regards
Team Jabong
Complaint comments 

Comments

Hello,
I returned a product for which I paid through debit card. As soon as the jabong person took the parcel from my home I got the message that the refund for Order no- [protected] for 1030 Rs. has been initiated. But the amount in not yet credited. Please credit the amount.
Thank You.

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