[Resolved] Jabong.com — Amount not refunded

Tushar2204

from Pune, Maharashtra

Address:	Pune, Maharashtra, 411057
Website:	www.jabong.com

Hi,

This complaint is regarding the pair of shoes i ordered on jabong on 12th july 2016.
Order id: [protected]

It has been showing that the refund has been initiated since 5th august 2016, also that the amount will be refunded back within 7 days.

But i haven't received my money back yet.

I have mailed to the chief manager several times explaining this issue but i don't think so that he has got the balls to answer.

Kindly request you to shutdown this site as these guys have been fooling many a guys like me from a while.

They never pick the call and never ever reply over mail as well.

+1 photos

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Sep 23, 2016

Complaint marked as Resolved

Jabong.com customer support has been notified about the posted complaint.

Aug 17, 2016

Updated by Tushar2204 Its been over a month now when I ordered this product and you guys are having such a pathetic service that you are not been able to refund the amount in more than a month.

Consider it as last warning as if I will not receive my money back within a day or two, I will be going to Consumer Court and take legal actions against you guys so that your site gets shut down.

Verified Support

Aug 20, 2016

Jabong.com Customer Care's response Hi,

Apologies for the inconvenience caused. Your exasperation is justified. No amount of apologies can ever compensate for the amount of discomfort that you must have gone through because of this ongoing issue. I have shared this with our care team and they will contact you asap.

Regards
Team Jabong