[Resolved]  Jabong.com — Cant return back order easily evenn when its packed

Address:Ahmedabad, Gujarat

I have bought two jeans from jabong and that didn't fit me well, I called up customer care and asked them how to return it back to jabong . They replied me back saying that they don't have returning service available in Ahmedabad. How is that possible now. Ahmedabad is one of metro city i reckon. To get my money back and to send it back to jabong i will have to wait for weeks. Quite annoying.
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Aug 14, 2020
Complaint marked as Resolved 
Jabong.com customer support has been notified about the posted complaint.
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Hi Yesh,

Sorry for the experience. We rely on the various logistics partners for reverse pick-up services at various pin-codes and because of their dynamically updated list of serviceable pin-codes, we're unable to provide reverse pick-up services at certain pin-codes. We truly regret the inconvenience caused. Please share with us your order id at support.jabong.com and we'll further assist you with your concern. Your patience & cooperation is appreciated.

Team Jabong
Hi Yesh,

Sorry for the experience. We rely on the various logistics partners for reverse pick-up services at various pin-codes and because of their dynamically updated list of serviceable pin-codes, we're unable to provide reverse pick-up services at certain pin-codes. We truly regret the inconvenience caused. Please share with us your order id and we'll further assist you with your concern. Your patience & cooperation is appreciated.

Team Jabong

havnt got any confirmation mail or sms against the order placed

i have ordered a kurta from the website for which have made online payment, money has been deducted from the acoount but didnt receive any confirmation mail or sms from jabong

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