[Resolved] Jabong.com — Delayed delivery

ankitaj11

from Noida, Uttar Pradesh

Address:	New Delhi, Delhi, 110025
Website:	www.jabong.com

My product delivery is late by 2 days already. Just be honest from next time and kindly give us the exact date of product delivery. It isn't my problem that the courier company has delayed the delivery. Now I have to constantly call them and ask by when will they deliver. I got a response saying "We can't help it. it depends on the courier man".
Don't claim to deliver fast Jabong when you have no control over your courier partners. Miscommunication between you and your courier partner should not create problems for customers. Very disappointed.

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Jun 12, 2017

Complaint marked as Resolved

Jabong.com customer support has been notified about the posted complaint.

Verified Support

May 12, 2017

Jabong.com Customer Care's response Hi,

Apologies for the inconvenience caused. Your exasperation is justified. No amount of apologies can ever compensate for the amount of discomfort that you must have gone through because of this ongoing issue. As per our records your order has been delivered to you. Kindly confirm the same.

Regards
Team Jabong