[Resolved] Jabong.com — Didn't get refund-used and dirty product sent
R
Rehanpattni
from Mumbai, Maharashtra
Address:
122015
Website:
www.jabong.com
I ordered blackberry suit from jabong order number [protected]. I get the suit packed in an a4 size plastic bag. I opened it and check suit. It was used and dirty and folded like a shirt. I raised return request for the same as the product was very dirty and used. Product reached to jabong and i got a call saying we cannot refund as product received is dirty and used. Now i'm writing them daily that i returned the product as i received i didn't use it all tags are intact but still they didn't refund amount.
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Jun 12, 2017
Complaint marked as Resolved
Jabong.com customer support has been notified about the posted complaint.
Verified Support
May 12, 2017
Jabong.com Customer Care's response Hi,
Apologies for the inconvenience caused. Your exasperation is justified. No amount of apologies can ever compensate for the amount of discomfort that you must have gone through because of this ongoing issue. I have shared this with our care team and they will contact you ASAP.
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