| Address: | Gurgaon, Haryana, 122015 |
| Website: | www.jabong.com |
I was shopping on jabong.com on 19 dec 2016 for pair of jeans, there was an option for amex card buyers - shopping for rs: 3000 and get discount of rs: 1000.
I tried doing it, while applying the voucher it said, its too late for the same.
Where as the voucher details with screen shot attached was valid till 31 dec 2016.
These people should be clear in communication and should be penalized for such mal practices
First mail —
Hi, tried doing shopping on jab in website / app yesterday, after a basket worth rs 3500, tried applying amex shopping code, available earlier in u r site, it says it has expired.
Where as the same was valid till 31 dec 2016 as per information.
Can you please look in to it
Discount was for rs 1000 on shopping of rs 3000 plus.
Screen shot attached for your reference.
Their response —
On tue, dec 20, 2016 at 9:59 am, wrote:
Dear yogesh,
Greetings from jabong.com!
Thank you for your e-mail. We acknowledge you for the snap shot shared by you. We would regret to inform you that as per our records the offer was valid till 16th dec'16 hence, the offer cannot be applied.
Awaiting your reply to assist you better.
We are always at your service. Visit our new and improved faq section for further queries at http://www.jabong.com/support/faq/.
Regards,
Jabong care team
“you can also track your order online through “track order” tab or by logging in your account on jabong.com.”
Disclaimer: this message contains confidential and privileged information and is intended to be conditionally/ limited use by the individual named only. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. E-mail transmission cannot be guaranteed to be secured or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. The sender therefore does not accept liability for any errors or omissions in the contents of this message, which arise as a result of e-mail transmission.
Dear yogesh,
Greetings from jabong.com!
Thank you for your e-mail. We acknowledge you for the snap shot shared by you. We would regret to inform you that as per our records the offer was valid till 16th dec'16 hence, the offer cannot be applied.
Awaiting your reply to assist you better.
We are always at your service. Visit our new and improved faq section for further queries at http://www.jabong.com/support/faq/.
Regards,
Jabong care team
“you can also track your order online through “track order” tab or by logging in your account on jabong.com.”
Disclaimer: this message contains confidential and privileged information and is intended to be conditionally/ limited use by the individual named only. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. E-mail transmission cannot be guaranteed to be secured or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. The sender therefore does not accept liability for any errors or omissions in the contents of this message, which arise as a result of e-mail transmission.
"on dec 20 2016 8:19am" : email received date : dec 20 2016 8:17am
Hi, tried doing shopping on jab in website / app yesterday, after a basket worth rs 3500, tried applying amex shopping code, available earlier in u r site, it says it has expired. Where as the same was valid till 31 dec 2016 as per information. Can you please look in to it discount was for rs 1000 on shopping of rs 3000 plus. Screen shot attached for your reference.
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