[Resolved] Jabong.com — Duplicate Product and they are not returning

Nidhi74

from Kolkata, West Bengal

Address:	Kolkata, West Bengal, 700042
Website:	Jabong.com

I purchase a pair of sandals and a pair of Jeans from Jabong App. Both of the products are not proper. Jabong says that they cannot return/exchange Jeans. But the Jeans which they have provided me is duplicate. It is of Brand Deal Jeans but it is duplicate. What will I do with such a product which is a waste. Cheaters, as they know no will buy it. Please take action on these cheat people. My Jabong Order ID is Order Number - [protected].

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Complaint marked as Resolved

Jabong.com customer support has been notified about the posted complaint.

Verified Support

Oct 16, 2015

Jabong.com Customer Care's response Hey, Apologies for the inconvenience caused.Please be assured that the product listed on our website is 100% genuine as we have direct liaison with the brand. As i can see a complaint has already been raised and return request has been created. However, I have shared this with our care team and they will contact you today. Appreciate your understanding. Regards, Team Jabong