[Resolved] Jabong.com — failure of delivery on time

Sid1489

from Bengaluru, Karnataka

Address:

403001

My shipment delivery was estimated on 2nd aug 2017. Even after regular followup registaring complaint nd talking to higher authority jabong is unable to deliver my shipment even by 7th aug 2017. Tracking details are not updated they dont have contact details of courier company nor they have idea where the shipment exactly is. So i would like to take this issue to consumer court as jabong fails to give estimated services to their customer.

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Sep 11, 2017

Complaint marked as Resolved

Jabong.com customer support has been notified about the posted complaint.

Verified Support

Aug 10, 2017

Jabong.com Customer Care's response Hi,

Apologies for the inconvenience caused. Your exasperation is justified. No amount of apologies can ever compensate for the amount of discomfort that you must have gone through because of this ongoing issue. I have shared this with our care team and they will contact you ASAP.

Regards
Team Jabong