[Resolved]  Jabong.com — FRAUD & CHEATING

Address:122015
Website:Jabong.com is a e-commerce dealing in shirts,jeans,shoes,etc.

This is regarding my first & last order No. [protected] from jabong.com
order is placed on 12 feb 2017 and delivered on 14 feb 2017.

Brie[censored]p :-
I had ordered Nike fs lite Run 3 shoes worth of Rs.4040. But unfortunately I was delivered wrong product of some local brand 4G whose worth must be around is Rs.150-200.
When I raised the complaint with the Jabong customer care, they rejected to admit their mistake and even rejected to give me money back. When I told them I want the video footage of the warehouse where the product has been packed & shipped, they didn't even share that also.

One more thing, the product which I have received has a outer packing of Jabong & not the NIKE which holds a very strong probability that clear case of cheating has been attempted by Jabong.com

Till date I've been issued 3 Ticket/Complaint No. which are as follows :-
1.[protected] issued on 21 Feb
2.[protected] issued on 18 Feb
3.[protected] issued on 14 Feb
but still no Action has been taken yet.

They are not even sharing any proof or legal evidence with me which clearly is a violence of consumer Right.

It's been more than 7 days, &
I am fed up now.
They are clearly punishable under the act of 415, 420 IPC.

I request you to please get me justice and help me to get back my hard earned money.

Thanking you
Sidharth Batra
[protected]
+6 photos
Was this information helpful?
No (0)
Yes (0)
Mar 29, 2017
Complaint marked as Resolved 
Jabong.com customer support has been notified about the posted complaint.
Verified Support
Feb 24, 2017
Jabong.com Customer Care's response
Hi,

Apologies for the inconvenience caused. Your exasperation is justified. No amount of apologies can ever compensate for the amount of discomfort that you must have gone through because of this ongoing issue. I have shared this with our care team and they will contact you ASAP.

Regards
Team Jabong
Complaint comments 

Comments

Hi, My name is jagadish and i was cheated by Jabong company as my refund of clothes purchase have not done and they are saying that they do not have bank details as i paid through credit card online purchase. and till now they have not refund my money for the product returned. this is the most worst careless online shopping company ever faced such incidents. Never use JABONG ONLINE SHOPPING .
Hi, My name is jagadish and i was cheated by Jabong company as my refund of clothes purchase have not done and they are saying that they do not have bank details as i paid through credit card online purchase. and till now they have not refund my money for the product returned. this is the most worst careless online shopping company ever faced such incidents. Never use JABONG ONLINE SHOPPING .

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Jabong.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    47%
    Complaints
    2236
    Pending
    2
    Resolved
    1036
    Jabong.com Phone
    +91 12 4612 8000
    Jabong.com Address
    Plot no. 109, Udyog Vihar, Phase 4, Gurgaon, Haryana, India - 122015
    View all Jabong.com contact information