Jabong.com — Frauders***Miserable Inadequte***

Address:

Gautam Buddh Nagar, Uttar Pradesh

I am writing this email with remorse for having chosen Jabong website to have my online shopping disaster begin in a fabulous way! I ordered a few products on your website and since then the entire phase has been a very harrowing experience. The only purpose of online shopping being " ease of delivery and convenience along with trustworthy product quality " Its so very substandard, poor, inferior, second-rate, second-class, unsatisfactory, inadequate services that you people have.I keep getting the runaround and standard format answers that don't address my issue.You people seem to be claiming way too much about your brand and especially the saying of “Carving the nation “ but believe me that it has terribly failed. You should rather switch to the following punchline which suits Jabong “rain on someone's parade “.Its like Crying in wilderness when one has to address an issue to your Team. Its totally unacceptable, not up to scratch. You guys are totally deficient and imperfect in what you do. Amateur is the apt word for your pathetic services. Careless, negligent, faulty and what not all. THIS SHOPPING INCIDENT HAS DEFINITELY MARRED MY SHOPPING EXPERIENCE WITH YOU GUYS AND WILL DEFINITELY NOT RECOMMEND YOU TO ANYONE ELSE..EVER! YOUR CUSTOMER SERVICE GUYS NEED TO PULL THEIR SOCKS AND WORK TOWARDS UNDERSTANDING THEIR CUSTOMER AND NOT PUSH TOWARDS SELLING THE PRODUCT WHICH RESULTS IN A SALE BUT A CUSTOMER LOST FOREVER. PRODUCTs HAVE CAUSED NOTHING BUT EMBARRASSMENT, ANGUISH AND DESPAIR. I WANT A COMPENSATION FOR ALL THE MENTAL STRESS INCURRED AND WHAT I AM GOING THROUGH CURRENTLY. I am their elite member who has shopped for over 50 k in last three months and now they have disabled all the possible options. Therefore, i am not able to purchase any products and I have a balance of 2362 with Jabong and they arent letting me use that. Please help me as they have done this a lot people but no one could raise this issue.