[Resolved] Jabong.com — Jabong fraud

Harteg Singh

from Delhi, Delhi

Address:	Gurgaon, Haryana, 110009
Website:	Jabong.com

Jabong order no. [protected]
I ordered a Track pant from jabong.com on 15 july 2016. I ordered it and made payment online. Since that day there is no status confirmed for the order. Customer care is not picking up the phone. It is mentioned that my order has been dispatched through BD express and is in transit but the courier company says they dont have any Parcel of jabong and Jabong.com is faking and Mentioning there Name by providing fake tracking ID. Please take appropriate action and help me to get my order or refund if they are unable to dispatch or whatever.

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Sep 1, 2016

Complaint marked as Resolved

Jabong.com customer support has been notified about the posted complaint.

Verified Support

Aug 01, 2016

Jabong.com Customer Care's response Hi, Apologies for the inconvenience caused. Your exasperation is justified. No amount of apologies can ever compensate for the amount of discomfort that you must have gone through because of this ongoing issue. I have shared this with our care team and they will contact you asap. Regards Team Jabong

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Comments

Anushi12

Hi,
This is the same experience which I had with Jabong .
Even 4-5 more people had the worst experience with JABONG.
Still no idea about my order and money
Jabong.com Customer Care: Request your inputs for the problems people are facing