[Resolved] Jabong.com — no refund for returned order shipping expenses

[Resolved] Jabong.com — no refund for returned order shipping expenses

S sudheer kopparapu from Chennai, Tamil Nadu

Hi, I returned 4 of my orders [protected], [protected], [protected] & [protected] Due to bad quality/fit. Jabong did not issue me refund for the shipping expenses for all orders. Escalation team called me and told that is their policy which is not mentioned to public in their terms & conditions page. How am i supposed to know their internal policies when it is not issued publicly. Unethical way of doing business and jabong is cheating customers! Thanks Sudheer Was this information helpful? No (0) Yes (0)
Sep 11, 2017 Complaint marked as Resolved Jabong.com customer support has been notified about the posted complaint. Verified Support Aug 10, 2017 Jabong.com Customer Care's response Hi, Apologies for the inconvenience caused. Your exasperation is justified. No amount of apologies can ever compensate for the amount of discomfort that you must have gone through because of this ongoing issue. I have shared this with our care team and they will contact you ASAP. Regards Team Jabong
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sudheer kopparapu

from Chennai, Tamil Nadu

No body has contacted me on this issue and Jabong is not able to justify why they have not mentioned their return policy clearly on their website ? If they mention it in T&C, no body would buy from Jabong !