[Resolved] Jabong.com — No refund till now

Bindu praveen

from Pune, Maharashtra

Address:	Bangalore, Karnataka, 560088
Website:	Jabong

My order number is 36901860. I had ordered on 25th jan 2016. But order has not been placed but money is debited from my account. When i called up customer care they said it takes 3 working days. But till now i have not received any money intimation. But now i contacted them they are telling we have done payment and i have to check with my bank regarding my issue. How can this be possible. I made payment from the site which jabong has and now they want bank to be responsible for this. Very bad experience.

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Feb 8, 2017

Complaint marked as Resolved

Jabong.com customer support has been notified about the posted complaint.

Jan 07, 2017

Updated by Bindu praveen I dodnt even get any mail regarding the process of my payment. Now suddenly they are telling they have made payment and should check with bank. If they have made payment i dnt know why will bank with hold it. These guys have gone mad regarding repayment

Verified Support

Jan 08, 2017

Jabong.com Customer Care's response Hi,

Apologies for the inconvenience caused. Your exasperation is justified. No amount of apologies can ever compensate for the amount of discomfort that you must have gone through because of this ongoing issue. I have shared this with our care team and they will contact you ASAP.

Regards
Team Jabong