[Resolved] Jabong.com — No return fake return policy | |||
Order id [protected] On 18th july i received my product, and on 19th july 2016 i placed return request because of size issue. I also sent email to jabong on 19th july 2016. No one came for pick up the return within 15days. Fake return policy! I call on customer care no. Hundreds of times but jabong's c. C executives did not pick up tha call. Then exactly after 15days on "8th august" when return policy was over i received email from jabong. This was very shameless act from your jabong..!!! No response during return policy and when return days were over jabong's people suddenly get active. On 24th or 25h oct 2016 (Evening) i get a call from your online customer care team. I told them same that, i made return request on 19th july but no one came's for pick up. Then they told me to send the screen shot of return request that i have made from my jabong account. Again no response after 24th oct..! Product which i purchased, it is still un-used and even tag is also not removed!! Was this information helpful? | |||
May 11, 2017 Complaint marked as Resolved Jabong.com customer support has been notified about the posted complaint. Verified Support Nov 04, 2016 Jabong.com Customer Care's response Hi, Apologies for the inconvenience caused. Your exasperation is justified. No amount of apologies can ever compensate for the amount of discomfort that you must have gone through because of this ongoing issue. I have shared this with our care team and they will contact you asap. Regards Team Jabong | |||
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