| Address: | 110010 | | Website: | jabong.com |
Vide jabong order number [protected], i had ordered a track jacket which i returned vide return request id 43792741.
While returning the item the package was checked thoroughly by the jabong courier person and a receipt to such effect was given to me.
After five days i get a call from customer care jabong saying that in the package i had returned there was a track pant in lieu of track jacket, hence refund cannot be issued.
I contacted the customer care and explained to him number of times that the track jacket was returned by me and the same was even checked by jabong courier person before giving their receipt. So the change if ever was at the end of jabong store itself. I was told that the jabong persons would investigate and the matter would be escalated in complaint chain, but till date no one rang me up from jabong to explain the issue???
Jabong has neither refunded me the money nor given any explanation for the same. Such a behaviour from a so called big e-tailer is shameful and does not augur well for its future.
Beware of such company!! Was this information helpful? | 
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