[Resolved]  Jabong.com — Not able to contact them through call or mail.

Address:Gurgaon, Haryana, 122015
Website:www.jabong.com

Hi, I have written below message 3 days back to customer service/manager Jabong.com. and no response received till now.

This is regrading order no : [protected] @ Jabong.com, and it shows the current status as per below -

Tue, 26 Jul 2016 at 19:31:48

Product has returned back to warehouse.

We see that this product has been returned back to our warehouse. Please call customer service on [protected] or write to us at [protected]@jabong.com for more information.

So i have below question :
1. how to talk to you guys ? through customer service ? not at all possible as i have tried multiple times. thats the reason i am writing mail.

Hope i will get response.

2. as per current status : "Product has returned back to warehouse.
--" then why informing now ? i mean why not before. what will be the further action.

and who is going to pay for this delay.

And this is my first experience with Jabong acquired by Myntra company. i hope ll get response sooner.

Thanks, Avinash([protected])
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Sep 2, 2016
Complaint marked as Resolved 
Jabong.com customer support has been notified about the posted complaint.
Verified Support
Aug 02, 2016
Jabong.com Customer Care's response
Hi, Apologies for the inconvenience caused. Your exasperation is justified. No amount of apologies can ever compensate for the amount of discomfort that you must have gone through because of this ongoing issue. I have shared this with our care team and they will contact you in while. Regards Team Jabong
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