[Resolved]  Jabong.com — not able to raise return request

I had ordered carlton london tan sneakers having order no: [protected] and received the product on 15 nov. I received a defective pair of shoes. I am not able to return the product as it says the home address is not serviceable and not able to raise the return request, its the same address to which the product was delivered and it's saying the same address as not serviceable. I want to return the product. I tried many other addresses but it's all showing the same. Request for an early solution to this.