| Address: | Kanpur, Uttar Pradesh, 208011 | | Website: | www.jabong.com |
After my multiple attempts to connect to customer care representative, i wrote this following msg on jabong's official webpage on facebook. But last 3-4 days there is no response from them though they are replying to other people's posts and concerns. Now they have started deleteing my msgs from their fb webpage. They never connect me to their representative though i had waited for 15-15 mins.
Following is the msg which i wrote to jabong. Kindly read and help me.
(Un) dear jabong... I bought 4 footwear from your website and initiated return for 2 pairs around 15-16 days back on your website. But... No one has come yet to pick up the products. I had been trying to connect to customer care representative, but all of my 12 calls got wasted even though i waited for 10-10 mins on each call to be connected. I also wrote 5 mails. 3 on [protected]@jabong.com and 2 on [protected]@jabong.com... But looks like jabong just does not care. I am highly disappointed and upset about this experience with jabong. You guys never reply to mails, never call back. Not responsible and professional. Feels like i am done with jabong. Keeping jabong informed that i initiated the return (For 2 pairs of footwear) 15 days back and it will not be my fault if it crosses the return date. For gods sake... Call back, arrange for someone to pick up the products from my residence and refund the money back into my bank account (Details has been already shared on the website by me). My registered email id with jabong is [protected]@yahoo.com... Regards, pooja siingh Was this information helpful? | 
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