[Resolved] Jabong.com — Not taking back the item for which i raised a return request | |||
I have ordered a lara karen green shift dress from jabong site. And after receiving the product i raised a return request within 2 days and the person came to receive it denied to take with him. And then i called in customer care of jabong and complaint against it. Bt till now the didn't tk any action and in between also i follow up two time in this concern now yesterday evening i got a phone call from their side that they will not going to take it back and can't pay back my money. And their approach were so unprofessional as they don't want to understand my point of view. Was this information helpful? | |||
Aug 7, 2021 Complaint marked as Resolved Jabong.com customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
My problem is not resolved till now as suggest by the customer support person. And when, i called them back on same no as they ask me to call but they were not received my calls as i tried to call them so many times.
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Reply
Hey Jyotsnaz
I am sorry for the inconvenience caused. I have shared your feedback with the team. One of our care team member will contact you today and will resolve your query.
Regards
Samar
I am sorry for the inconvenience caused. I have shared your feedback with the team. One of our care team member will contact you today and will resolve your query.
Regards
Samar
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