[Resolved]  Jabong.com — Order delayed

Address:

Mumbai City, Maharashtra

Hello, I had requested for 5 products from Jabong Order No. [protected] on the 29th April 2015. I was initially told that my Order will reach me by the 7th May 2015. However since i did not receive my order till the 9th May 2015, i called the helpdesk to check about the status on the order. I was told that it will be delivered on the 10th May 2015 as it had reached Ghatkopar . I then called on 10th May 2015 and the guys in the contact centre had no clue about the shipment and kept giving me assurance that i will receive it by eod. I then looged a complaint Request ID 18179120 on the 9th May 2015 and haven't heard from them since. I am completely disappointed by the delay and the lack of knowledge and urgency displayed by the team