[Resolved] Jabong.com — Order get automatically cancelled without intimation after payment

sandranj

Address:	Dhanbad, Jharkhand, 826004
Website:	www.jabong.com

I have ordered a jacket order id ([protected]) from www.jabong.com on Sun, 25 Dec 2016 at 23:03:17. I made the payment through credit card.
I did not received any updates till 2 jan 2017. When i checked on my order page found this order is cancelled . They don't even bother to intimate the same .
Really very unprofessional.

They are cheating customer by keeping their money for a week by showing luring offers. Once you make payment they will cancel the order and increase the price.

In my case now product price increased to 3500 from 2080. I suggest not to shop from jabong, better go for other sites

Thanks,
Sandip Ranjan

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Jan 6, 2017

Complaint marked as Resolved

i got the paid amount refunded.

Jabong.com customer support has been notified about the posted complaint.

Verified Support

Jan 12, 2017

Jabong.com Customer Care's response Hi,

Sorry for the delay in refund. As I can see, the refund has been processed on 03 Jan 2017 and the same will reflect in your source account within 7 business days.

Regards
Team Jabong.