[Resolved] Jabong.com — Order not received and no one is responding | |||||
I ordered a pair of shoes from Jabong.com on 12th July 2016 and it was expected to be delivered by 21st July 2016. on 19th July 2016 it showed that the product is out for delivery but since then I have not received this order. Moreover, I have been consistently trying reaching to them over phone but each and every time the call is placed on waiting and no one answers and each time Rs.10 gets deducted. Was this information helpful? | |||||
Sep 21, 2016 Complaint marked as Resolved Highly irresponsible work from Jabong team.
They have lost one of their regular customer. Jabong.com customer support has been notified about the posted complaint. Verified Support Aug 02, 2016 Jabong.com Customer Care's response Hi, Apologies for the inconvenience caused. Your exasperation is justified. No amount of apologies can ever compensate for the amount of discomfort that you must have gone through because of this ongoing issue. I have shared this with our care team and they will contact you asap. Regards Team Jabong
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 4 Comments | |||||
Comments
Order Id: [protected]
Reply
I don't want your apologies I need my refund back ASAP . Your apologies won't do any good for me.
Moreover it is about to be a month now from when the order is placed.
In case if I decide to go to consumer court for the quick resolution, I am surely gonna claim the amount that is wasted over calls as well and I will also put into consideration the fact that how much you guys have harassed me up mentally as well.
Attaching the screenshot of your support services.
There are thousands of people facing the same issue and if you guys are not being able to refund back the money, your site needs to be closed as soon as possible so that no more people become a part of this fraud anymore.
I need my refund back ASAP.
And I haven't received any e-mail from Jabong team.
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Moreover it is about to be a month now from when the order is placed.
In case if I decide to go to consumer court for the quick resolution, I am surely gonna claim the amount that is wasted over calls as well and I will also put into consideration the fact that how much you guys have harassed me up mentally as well.
Attaching the screenshot of your support services.
There are thousands of people facing the same issue and if you guys are not being able to refund back the money, your site needs to be closed as soon as possible so that no more people become a part of this fraud anymore.
I need my refund back ASAP.
And I haven't received any e-mail from Jabong team.
Still nothing has been done.
Kindly request the consumer complaints team to take appropriate action against these guys ASAP.
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Kindly request the consumer complaints team to take appropriate action against these guys ASAP.
How can you write down that you have resolved the issue when the refund is not yet initiated from your end.
I was promised by your chief manager that the refund will be initiated within 4 days and today is the last day and you are mailing me that the issue has been resolved.
Refund my money back ASAP.
Request Consumer Complaints team to take appropriate action against the Jabong team.
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I was promised by your chief manager that the refund will be initiated within 4 days and today is the last day and you are mailing me that the issue has been resolved.
Refund my money back ASAP.
Request Consumer Complaints team to take appropriate action against the Jabong team.
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