[Resolved] Jabong.com — Order#[protected] is not delivered

sselvaprabhu

from Bengaluru, Karnataka

Address:	560103
Website:	www.jabong.com

It was a prepaid order on 30th july and it was supposed to be delivered on 4th august. But now the message received the item could not be dispatched due to the product is unavailable. And there is no option to cancel the order. I tried calling customer care number for more than 100 times. They disconnect the call after 10 mins of hold. Never been able to reach to them. There is no response for the email also. Kindly cancel the order and refund my money. There us no point in keeping my money in your account.

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Sep 14, 2016

Complaint marked as Resolved

Jabong.com customer support has been notified about the posted complaint.

Verified Support

Aug 13, 2016

Jabong.com Customer Care's response Hi,

Apologies for the inconvenience caused. Your exasperation is justified. No amount of apologies can ever compensate for the amount of discomfort that you must have gone through because of this ongoing issue. I have shared this with our care team and they will contact you asap.

Regards
Team Jabong