[Resolved] Jabong.com — product not dispatched yet, no info | |||||
I want to register this complaint against jabong.com. I ordered two shirts on 6th nov 2107 from the mobile app and paid online through my credit card. My order number is [protected]. The order was supposed to be dispatched on 11th november but it was delayed for no reasons and the company didn't informed about it. The i registered a complaint in jabong and they said that it will take 5 days to respond. The delivery date was 15th november as mentioned in the app but there's still no information regarding this. I don't want to cancel the order but this type of response from jabong is not expected. Please take appropriate action and resolve the issue asap. Thanks Sumit bhatia [protected]@hotmail.com Was this information helpful? | |||||
Dec 20, 2017 Complaint marked as Resolved Jabong.com customer support has been notified about the posted complaint. Verified Support Nov 15, 2017 Jabong.com Customer Care's response Hi, Apologies for the inconvenience caused. Your exasperation is justified. No amount of apologies can ever compensate for the amount of discomfort that you must have gone through because of this ongoing issue. I have shared this with our care team and they will contact you ASAP. Regards Team Jabong | |||||
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Regards,
Jubin varghese.