[Resolved] Jabong.com — Product rejected before delivery and money not yet refunded | |||
To whomsoever it may concern I had placed a complain on 17th november as to non receipt of the money as jabong credits been deducted towards a purchase. But as I did not want the product I did not accept the product and cancelled it on delivery but its been now almost 14 days I have not received the refund. Also the jabong team has not been co operative. I sent so many mails no reply followed by calls no proper reply. No gettin back no solution. Getting the problem solved is one thing and solving is another. Never been so displeased with jabong pls look into the matter. I hope co operation n my money refunded . Thanks Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Jabong.com customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Hi Andrea,
Kindly ignore the previous reply. We truly regret the inconvenience caused & the delay in resolution. I've shared this with the relevant department & this has been escalated. They're working on it & will get this sorted asap. You shall be expecting a call from our customer care folks with an update within 24 hrs. Kindly bear with us.
Team Jabong
Kindly ignore the previous reply. We truly regret the inconvenience caused & the delay in resolution. I've shared this with the relevant department & this has been escalated. They're working on it & will get this sorted asap. You shall be expecting a call from our customer care folks with an update within 24 hrs. Kindly bear with us.
Team Jabong
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Sorry for the experience. We rely on the various logistics partners for reverse pick-up services at various pin-codes and because of their dynamically updated list of serviceable pin-codes, we're unable to provide reverse pick-up services at certain pin-codes. We truly regret the inconvenience caused. Please share with us your order id and we'll further assist you with your concern. Your patience & cooperation is appreciated.
Team Jabong