[Resolved] Jabong.com — refund against cancellation of order

sarikaparidhi

from Jorhat, Assam

Address:	Dibrugarh, Assam, 786001
Website:	jabong.com

I have paid an amount of rs 5366.90 against orderno. [protected] dated 12 oct 2017 for 4 items in which two item were delivered to me tll date as the delivery was not made for rest two items i was cancelled te rest order
After cancellation of that order i was received a e mail dt 19 nov 17 that you are not be able gaurantee for the dispatched item
It mean you will not deliver the same item for such a long period or will not accept my cancellation
You are requested again to search the reason for such thirdclass service by your delivery partners and arrange to submit my balance amount of non delivered 2 item as rs 1806/=as soon as posible

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Dec 31, 2017

Complaint marked as Resolved

Jabong.com customer support has been notified about the posted complaint.

Verified Support

Nov 24, 2017

Jabong.com Customer Care's response Hi,

Apologies for the inconvenience caused. Your exasperation is justified. No amount of apologies can ever compensate for the amount of discomfort that you must have gone through because of this ongoing issue. I have shared this with our care team and they will contact you in while.

Regards
Team Jabong