[Resolved] Jabong.com — Refund not initiated for order id: xxxxx[protected]

riteshlad.89

Address:

Valsad, Gujarat, 396001

I have order 6 items in order. Due to very delayed timeline for two items i cancelled two item. Since more than 27 hours its showing. Refund if applicable, will intiated in 24 hours. Which clock are you following. Send mail to customer care but there was no response.

Returned items: next tube knot sandals and next positivi-tea short set

Dont why refund is not initiated yet. They were not even dispatched.

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Aug 14, 2017

Complaint marked as Resolved

Jabong.com customer support has been notified about the posted complaint.

Verified Support

Jul 14, 2017

Jabong.com Customer Care's response Hi,

Apologies for the inconvenience caused. Your exasperation is justified. No amount of apologies can ever compensate for the amount of discomfort that you must have gone through because of this ongoing issue. I have shared this with our care team and they will contact you ASAP.

Regards
Team Jabong

Jul 19, 2017

Updated by riteshlad.89 In same order other 4 items are makred as RTO- ORDER_REJECT. How can you do that once you accept the order you have to deliver it witin time frame, why r u accepting order i[censored] cant deliver it. Seen so many complaint should have order anyhting even for free. pathetic bizzare online shop