[Resolved]  Jabong.com — Refund not received against order number [protected]

Address:Chandigarh, Punjab, 160012
Website:[email protected]

Hi,

I m very sorry to say that the services of jabong is very poor. The refund against order number [protected] is still has not been received in my account. today your representative said that against that ARN no [protected] the amount has credit in your bank account but when i visited my bank account the amount still amount not credit in your account. Kindly resolve my issue.

Regards,
Varinder Singh
[protected].

[protected] Forwarded message[protected]
From: Jabong Info
Date: Wed, Jan 11, 2017 at 8:12 PM
Subject: Your refund against order number [protected] has been initiated via Payment Gateway
To: [protected]@gmail.com

Track Order | My Account
Refund Initiated
Order No.: [protected]
Dear Varinder,

Rs. 2805.00 as refund for 1 Jackets & Blazers from the order number [protected] has been initiated by us via Payment Gateway.

Please find the refund details below.

In case of any queries please go through our FAQs section or Contact us if you need further help.

Refund Details

Size: |Color: Maroon |Quantity: 1
Rs.3299
Refund of Paid Price via [Payment Gateway]
Total Refund of Paid Price via [Payment Gateway] Rs. 2804.15
Total Refund Amount Rs. 2805.00
Please note

Jabong Credits/Jabong Voucher used, if any, will be returned back to your Jabong Account in form of Jabong voucher within 48 hours.
All the Promotional vouchers and Discount voucher are non-refundable in nature. In case voucher is created on money paid by customer (partially or fully), it will be refundable to that amount only.
Handling Charges, COD charges & Gift charges are part of service charges, which are in general non-refundable in nature.
Hoping to see you again,
Team Jabong
Download our mobile app from here and stay updated with our special discounts and offers.
Receiving too many emails? Choose your preferences here
Hot Offer Of The Day
*APPLICABLE ONLY ON THE PRODUCTS LISTED IN THIS CATALOGUE & NOT APPLICABLE ON COMBO OFFERS.
[protected][protected][protected] THINGS TO DO [protected][protected][protected]
Exclusive
Fashion Brands Download
Our App Jabong Online
Fashion Week: International
Brands
Was this information helpful?
No (0)
Yes (0)
Feb 28, 2017
Complaint marked as Resolved 
Jabong.com customer support has been notified about the posted complaint.
Verified Support
Jan 28, 2017
Jabong.com Customer Care's response
Hi,

Apologies for the inconvenience caused. Your exasperation is justified. No amount of apologies can ever compensate for the amount of discomfort that you must have gone through because of this ongoing issue. I have shared this with our care team and they will contact you ASAP.

Regards
Team Jabong
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Jabong.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    47%
    Complaints
    2236
    Pending
    2
    Resolved
    1036
    Jabong.com Phone
    +91 12 4612 8000
    Jabong.com Address
    Plot no. 109, Udyog Vihar, Phase 4, Gurgaon, Haryana, India - 122015
    View all Jabong.com contact information