[Resolved] Jabong.com — Refund not received despite numerous requests via email and telephonically

Puneettina

from Delhi, Delhi

Address:	Gurgaon, Haryana
Website:	Jabong.com

There is no existence of Head Customer Care or Chief Manager.

I had paid Rs. 1685.26/- for the following items. Whereas I received the confirmation only for refund of Rs. 1166/-...I have been seeking chasing these Jabong guys for refund of balance of Rs. 518.88/-.

1. Aviator Sunglasses (Grey Color)
2. WAyfarer Sunglasses (Blue color)
3. Wayfarer Sunglasses (Brown color)

Their SKU codes are:

MT857BG77PYGINDFAS
MT857BG09RNMINDFAS
MT857BG86PXXINDFAS

I have not recieved the refund of Rs. 518.88/- yet and there is no response on email and telephonically as well.

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Jul 16, 2016

Complaint marked as Resolved

Jabong.com customer support has been notified about the posted complaint.

Verified Support

Jun 14, 2016

Jabong.com Customer Care's response Hi, Apologies for the inconvenience caused. Your exasperation is justified. No amount of apologies can ever compensate for the amount of discomfort that you must have gone through because of this ongoing issue. Please share your 15 digit order no. or registered email id at [protected]@jabong.com or support.jabong.com. Regards Team Jabong