[Resolved] Jabong.com — Regarding refund of my orders

venkat jeeva

from Kollam, Kerala

Address:	Gurgaon, Haryana, 122015
Website:	Jabong.com

I have ordered for two track pants from jabong online and the same was delivered on 29 dec16. On seeing the product, Reebok track pant size wasn't fitting and other puma track pant quali2ty was poor have requested for return pick up of my order no:[protected], [protected]. Return Request placed on 30 dec 16 but they cancelled it saying customer not reachable and again on 06jan 17 they initiated a fresh case and as usual on 11 jan they cancelled it again. Today again they have initiated a return pick up and has been told to wait. Iam just waiting for return pick up and return of my money.

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Feb 15, 2017

Complaint marked as Resolved

Jabong.com customer support has been notified about the posted complaint.

Verified Support

Jan 12, 2017

Jabong.com Customer Care's response Hi,

Apologies for the inconvenience caused. Your exasperation is justified. No amount of apologies can ever compensate for the amount of discomfort that you must have gone through because of this ongoing issue. I have shared this with our care team and they will contact you in while.

Regards
Team Jabong