[Resolved]  Jabong.com — regarding to provide wrong product and not giving my money

Address:New Delhi, Delhi, 110076
Website:Www.jabong.com

I have placed a order from jabong site and got worst product. Nothing is matching what i have ordered, color is not matched size is not matched even i the quality is not matched as per my expectation. I had raised a return request on 24th feb and still the item is not picked up by delivery executive. Once the delivery executive refuse to accept my items and go away after giving a foolish reason. I want to return the product and my money back into my account because this is my hard earning money which i don’t want loose.
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Apr 9, 2018
Complaint marked as Resolved 
Jabong.com customer support has been notified about the posted complaint.
Verified Support
Mar 09, 2018
Jabong.com Customer Care's response
Hi,

Achieving customer satisfaction through service and support has always been our priority. We apologize for the inconvenience caused. We've escalated your concern on priority and requested the care team to get in touch with you to discuss this further.

Regards
Team Jabong
Complaint comments 

Comments

Not able to track through given tracking number of ML courier service (tracking id- MLJP3105841 )

This seems to be a problem since ages. Why doesn’t jabong solve it. I’m Jabong’s regular customer.

Not expected this.
Jabong.com Customer Care's response, Mar 13, 2018
Verified Support
Hi,

We've raised an investigation for your concern and asked the team to follow up with you to discuss this further. You will be contacted soon.

Regards
Team Jabong

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