[Resolved] Jabong.com — return of sunglasses

Shabana Hussain

from New Delhi, Delhi

Address:	Gurgaon, Haryana, 110017
Website:	www.jabong.com

I ordered dorothy perkins sunglasses from jabong which got delivered. I placed a request for return of the product because the sunglasses came without a case, which is unacceptable. The product could be fake, used, etc. Jabong's delivery guy picked up the product but now the company claims there is dispute over the fact the product is damaged and they want me to send photo of the product. I would have been happy to send photo of the product but how do i do it when i dont have the product. I think this company is fraud. Please avoid buying from them.

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Oct 15, 2017

Complaint marked as Resolved

Jabong.com customer support has been notified about the posted complaint.

Verified Support

Sep 14, 2017

Jabong.com Customer Care's response Hi,

Apologies for the inconvenience caused. Your exasperation is justified. No amount of apologies can ever compensate for the amount of discomfort that you must have gone through because of this ongoing issue. I have shared this with our care team and they will contact you ASAP.

Regards
Team Jabong